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h2desk help desk software

h2desk help desk software
  • #: 8850
  • Price: $0.99 In Apple Store
  • Category: Business
  • Updated: 2009-05-28
  • Current Version: 3.4.3
  • 3.4.3
  • Size: 0.10 MB
  • Language: English
  • Seller: OnClick Solutions Ltd
  • Requirements: Compatible with iPhone, iPod touch, and iPad. Requires iOS 2.2 or later
  • © OnClick Solutions Ltd
  •  Add to Favorite apps

 

Description

This is the iPhone application for managing your h2desk help desk software account.

h2desk account needed to use this application, if you don't already have one, get it at http://www.h2desk.com

This application will let you easily view and manage your support tickets, reply with predefined replies and knowledge base entries, change statuses, flag tickets and more.

iPhone Screenshots

h2desk help desk software iPhone Screenshot 1

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Rated 2/5 based on 3 customer reviews.

 

3/5 stars

Badge issue

:
Works well. I'm sure it will be fixed but my red badge on the app icon is not changing. Right now I can't tell if I have a new ticket.

0/5 stars

can't create tickets

:
this is sort of pointless. can't even create a ticket. it's great but missing important features.

5/5 stars

Great App But a Little Anemic

:
This is a great application. It definitely needs to grow. They need to add the ability to create tickets quickly. They also need to show custom fields in the tickets as that's usually pertinent data.

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The information may be outdated (2011-03-27 08:10:41). For actual information go to iTunes

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